Terms of service

 

Last updated: June 1, 2026


OVERVIEW

Welcome to QIUOLA. The terms "we", "us" and "our" refer to QIUOLA. By visiting, interacting with or using our store and website, you agree to be bound by these Terms of Service. If you do not agree to these Terms of Service, you should not use or access our Services.


SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 — OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our store. However, colors or product appearance may differ from how they appear on your screen due to your device settings and configuration.

We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer.


SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. QIUOLA reserves the right to accept or decline your order for any reason. Your order is not accepted until QIUOLA confirms acceptance and processes your payment.

Please review your order carefully before submitting, as QIUOLA may be unable to accommodate cancellation requests after an order is accepted.


SECTION 4 — PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

You agree to provide current, complete and accurate purchase and payment information for all purchases made at our store.


SECTION 5 — SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once we transfer products to the carrier, title and risk of loss passes to you.


SECTION 6 — INTELLECTUAL PROPERTY

All content on our store including trademarks, brands, text, images, graphics, and video are owned by QIUOLA or its licensors and are protected by applicable intellectual property laws.

You must not reproduce, distribute, modify, or transmit any of the material on our store without our prior written consent. QIUOLA's name, logo, and product names are trademarks of QIUOLA. You must not use such trademarks without our prior written permission.


SECTION 7 — THIRD-PARTY LINKS

Our store may contain links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party websites. We are not liable for any harm or damages related to your access of any third-party websites.


SECTION 8 — RELATIONSHIP WITH SHOPIFY

QIUOLA is powered by Shopify, which enables us to provide our Services to you. However, any sales and purchases you make in our store are made directly with QIUOLA. By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and QIUOLA.


SECTION 9 — PRIVACY POLICY

All personal information we collect through our Services is subject to our Privacy Policy. By using our Services, you acknowledge that you have read and understood our Privacy Policy.


SECTION 10 — PROHIBITED USES

You may access and use our Services for lawful purposes only. You may not use our Services:

  • For any unlawful or malicious purpose
  • To violate any international, federal, or state regulations or laws
  • To infringe upon our intellectual property rights or the intellectual property rights of others
  • To transmit false or misleading information
  • To transmit any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate any other person or entity

SECTION 11 — DISCLAIMER OF WARRANTIES

Our Services and all products offered through our Services are provided as is and as available for your use, without any representation, warranties or conditions of any kind, either express or implied.


SECTION 12 — LIMITATION OF LIABILITY

To the fullest extent provided by law, QIUOLA shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, or loss of data, arising from your use of any of our Services or any products purchased using our Services.


SECTION 13 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless QIUOLA, Shopify, and our affiliates, partners, officers, directors, employees, agents, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.


SECTION 14 — TERMINATION

We may terminate this agreement or your access to our Services at any time without notice. You will remain liable for all amounts due up to and including the date of termination.


SECTION 15 — GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.


SECTION 16 — CHANGES TO TERMS OF SERVICE

We reserve the right to update or change any part of these Terms of Service at any time by posting updates to our website. Your continued use of our Services following the posting of any changes constitutes acceptance of those changes.


SECTION 17 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

QIUOLA Email: hello@qiuola.com 2 Frederick Street, Kings Cross London, WC1X 0ND United Kingdom Company Registration: 16188761

We respond within 24 hours, Monday to Friday.